Pro Program
Terms & Conditions
Last updated: 2025-11-17
The StellarEQ Pro Program is designed for outdoor professionals who rely on high-performance gear in demanding environments. By applying to and participating in the program, you agree to the following Terms & Conditions.
Eligibility
The Pro Program is available to individuals working professionally in relevant outdoor fields—such as mountain guides, ski patrollers, instructors, athletes, and other industry professionals.
To qualify:
→ Your profession must be on our approved list.
→ You must be employed or active in your role at least 50% of the time.
→ Verification of employment, certification, or professional activity may be required.
Eligibility is determined at Stellar Equipment’s discretion.
Membership Duration
Accepted Pro memberships are valid for 12 months.
You may be automatically renewed if you continue to meet eligibility requirements. Otherwise, you may be asked to reapply.
Personal Use Only
The Pro Program discount is strictly for your personal use.
Purchasing for others—including friends or family—reselling, or redistributing products purchased through the program is not permitted.
Violations may result in immediate removal from the program and potential future disqualification.
If friends or family wish to purchase Stellar products, please direct them to shop via stellarequipment.com.
Discount Rules
→ Pro pricing cannot be combined with other discounts, promotions, or showroom offers.
→ Pro members are not eligible for Friends & Family discounts.
Returns
Pro purchases may be returned within 30 days of delivery, provided items are new, unused, and in their original condition with tags and packaging.
Warranty
All Pro purchases are covered by our standard product warranty, under the same terms as regular retail orders.
Loyalty Program Exclusion
When you are accepted into the Pro Program:
→ Any existing loyalty points are removed.
→ Loyalty benefits are suspended for the duration of your Pro status.
Misuse & Termination
Stellar Equipment reserves the right to suspend or terminate Pro access at any time in cases of:
→ Misuse of the discount
→ Resale or redistribution
→ Fraud or misrepresentation
→ Violations of these Terms
Program Changes
We may modify or discontinue the Pro Program or update these Terms at any time.
Any changes will apply going forward.
Contact
For questions, verification issues, or renewal requests, please contact:
[email protected]